Matty's Upcoming Speaking
Richard Dawkins described memes as a being a form of cultural propagation, which is a way for people to transmit social memories and cultural ideas to each other. Not unlike the way that DNA and life will spread from location to location, a meme idea will also travel from mind to mind.
Changing the mindset of any organization to a more humane approach to ops - including awareness of alert fatigue, burnout risk, and proactive vs. reactive approaches - can seem impossible.
In this talk, I will discuss how the very DNA of an organization can evolve through the use of actionable communications from all levels - management, strategy, and practitioners. The “virus” of humane ops will infect your organization, providing a more sustainable approach to on-call, incident resolution, post-mortems, and more. There also will be copious references to the Neal Stephenson classic novel, Snow Crash.
After this talk, you will have ideas of practical approaches to effect change in your organization, regardless of your level of influence. While not every group will use the same “viruses”, you will take away a good understanding of where to get started as Patient Zero.
In today’s world, service downtime has a significant impact on any business. Being able to respond quickly and proactively to issues can dramatically reduce the repercussions of any incident, both financial and reputational. We’ll take lessons learned from formalized incident response, such as those used by first responders, and show you how to apply those same practices to your organization. By utilizing these methods you’ll improve both the speed and effectiveness of your team’s response, reducing the amount of downtime experienced.
In this workshop, attendees will:
Be introduced to the Incident Command System and learn how it can be adapted to other industries. Walk through the basics of incident response best practices. Discuss examples of formal incident response from multiple organizations. Perform hands-on exercises to practice incident response skills. Have the opportunity to share their real-world experiences with each other.
One of the best, and also worst, parts of organizing a conference is selecting the talks. You likely receive submissions on an order of magnitude greater than the speaking slots you have. And most of them are super great! How do you pick the ones that tell the story you want?
In this talk, I’ll explain how the methods used by “mockumentary” filmmakers like Christopher Guest (Best in Show, Waiting For Guffman) can be used to help “find” the story in your talk submissions. This ignite also includes a “real-world” example from the speaker’s experience in making a mockumentary about swing dancing.
Yes. About swing dancing.